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Freshdesk
Helpdesk software with Freddy AI for customer support.
Visit Freshdesk » freshworks.com/freshdesk/
| Freshdesk at a glance | |
|---|---|
| What it does | Helpdesk software with Freddy AI for customer support |
| Category | Websites & Business |
| Website | www.freshworks.com/freshdesk/ |
| Checked | Website working when last checked (2026-10-16) |
In their own words
“Boost agent productivity and deliver seamless customer experiences with Freshdesk, an AI-powered customer service solution with omnichannel ticketing and automated workflows.”
— from the Freshdesk website
8 alternatives to Freshdesk
Other websites & business tools that do similar things:
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Forethought
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Kustomer
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How to choose
- Get the basics right first: a clear website with your services, prices, location and contact details.
- Choose a builder you can update yourself. You'll change things more often than you think.
- If customers ask the same questions, a chatbot trained on your own website can answer them 24/7.
Full guide to choosing websites & business tools »
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