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Freshchat
Messaging and AI chatbot for customer support.
Visit Freshchat » freshworks.com/live-chat-software/
| Freshchat at a glance | |
|---|---|
| What it does | Messaging and AI chatbot for customer support |
| Category | Websites & Business |
| Website | www.freshworks.com/live-chat-software/ |
| Checked | Website working when last checked (2026-10-16) |
In their own words
“Freshchat is an AI-powered omnichannel messaging platform. Experience live chat and chatbot solutions for smarter conversational support. Free trial!”
— from the Freshchat website
8 alternatives to Freshchat
Other websites & business tools that do similar things:
Crisp
Live chat and customer messaging with an AI chatbot
Kommunicate
AI chatbot and live chat for customer support
Fin by Intercom
AI customer support agent
Chatbase
Build an AI support chatbot from your website
Zendesk AI
AI agents and tools in Zendesk for customer support teams
Freshdesk
Helpdesk software with Freddy AI for customer support
Gorgias
Customer support helpdesk with AI agent built for online stores
Ada
AI customer service agent that resolves support questions automatically
See all Websites & Business tools »
How to choose
- Get the basics right first: a clear website with your services, prices, location and contact details.
- Choose a builder you can update yourself. You'll change things more often than you think.
- If customers ask the same questions, a chatbot trained on your own website can answer them 24/7.
Full guide to choosing websites & business tools »
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